Submitting privacy-related requests to block results in the EU


On May 13, 2014, the Court of Justice of the European Union (CJEU) ruled that certain users have the right to ask search engines to remove results for queries that include the person's name if inadequate, irrelevant, no longer relevant, or excessive. If you are a European resident and want to request that Microsoft block search results on Bing in response to searches on your name, please use this form. For social media-related blocking requests, please see the additional information below.

Please note that Bing does not publish or control the content in question. Blocking it from certain search results on Bing does not remove the content from the web. If you want the content removed from the web, we recommend that you contact the webmaster of the site publishing the content.

If you are using Bing as your search engine, please do not keep the results of your searches, as we may delist some URLs that currently appear in your search results in response to an individual’s request for erasure in the future. Search results may be incomplete due to Bing responding to individuals’ requests for erasure.

We encourage you to provide complete and relevant information for each applicable question on the form. We will use the information that you provide to evaluate your request. We may also consider other sources of information beyond the form to verify or supplement the information you provide. In reviewing information provided by you, Microsoft is committed to ensuring privacy in accordance with our privacy statement.

In accordance with the CJEU ruling, the information you provide will help us to consider the balance between your individual privacy interest and the public interest in protecting free expression and the free availability of information, consistent with European law. As a result, making a request does not guarantee that a particular search result will be blocked. We will work closely with local data protection authorities and others to ensure that our approach to evaluating requests to block search results is consistent with future guidance regarding implementation of the CJEU ruling. If you disagree with our decision regarding your request to block certain results, you can contact your local data protection authority.

Given the many questions that have been raised about how the recent CJEU ruling should be implemented, the form and the related processes may change as additional guidance becomes available. Submissions may be reevaluated over time.

Bing has received requests to block user profiles, photos, and URLs associated with various social media sites from Bing search results. If you created or posted the content to social media sites that you want to block, delete, or diminish from search results—both on Bing and other search engines—please try using the content removal tools and processes available from these social media sites. These tools and processes may be the most effective way for you to remove social media content from search results.

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